Vodafone Hiring Engineer 2021/22

Vodafone is hiring freshers as Software Engineers. Candidates from the multiple batches are eligible for this role. The detailed eligibility and application process are given below.

Roles and Responsibilities

  • The candidate would be responsible for handling Chat queries.
  • They would be required to perform Chat tasks to mitigate areas of customer dissatisfaction, process failure and advisor failure by conducting a full investigation.
  • Respond and trouble shoot all customer interactions via any channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner.
  • Make a positive impression with the customer through every interaction, contributing to positive NPS in line with team and individual goals.
  • Take ownership and follow up on issues to achieve first call resolution at all times and SLA targets
  • Identify and communicate areas for improved efficiencies for customer service.

Desired Candidate Profile

  • Should have at least completed academics till HSC.
  • Should be comfortable working in 24*7 rotational shift timings.
  • High levels of computer literacy.
  • Excellent verbal and written communication skills.

Role Overview:

Company NameVodafone
Company websitewww.Vodafone.com
Job RoleSoftware Engineer
BatchAny Graduate
LocationBangalore, Karnataka
SalaryBest in Industry

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How to apply for this Recruitment Drive ?

Apply Link : Click Here

Location: Bangalore, IN

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