TEKsystems is Hiring Network Security Engineer 2024/25

Teksystems has a client that needs to bring on several Network Security Engineers. The openings are 100% remote and slated as contract to hires.

Day To Day Responsibilities

The successful High Touch Technical Services Engineer will effectively assess the customer’s situation and help develop an action plan that will result in a resolution. This is an operations role, not a design/architecture role. This is heavy interaction with their federal customers and troubleshooting the issues, via phone, chat, email. This role is NOT a help desk role. This person will be doing higher level troubleshooting that requires the SME to be very technical, working with multi-vendor, integrated solutions.

Engineers can sit anywhere in the US, but will need to provide support during 2nd and 3rd shift (EST):

2nd Shift: 5pm-1am EST

3rd Shift: 12:30am-8:30am EST

• 50% of the day will be spent taking customer calls for support that fall within the network monitoring space. This will be operational and reactive. As cases
  
  
  

come in, this person will work them to resolution according to priority level.

• 50% of the day will be spent working backlogs (cases that have accumulated and need to be resolved). This may involve working with other engineers
  
  
  

and/or in the virtual lab to reverse-engineer the customer’s issue to derive troubleshooting steps for resolution.

Top Skills’ Details

• Firepower Experience: troubleshooting and configuring as well as ability to utilize Firepower to determine where in the chain something is broken.
• Communication/soft skills to effectively assist customers who are technical as well as non-technical
  
  
  

Nice To Have

Cisco Secure Network Analytics/Stealthwatch

Cisco Certs- CCNP

This person needs to be a self-starter who does not require hand-holding. They need to be able to figure things out quickly. Great customer service skills, communication, written and verbal, collaboration and work independently. Must be very outgoing and team-oriented.

If you are interested in more details please respond ASAP. Manager is trying to start interviews next week.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.