TechKshetra Info Solutions Pvt. Ltd is Hiring Support Enginnering Internship in Bangalore at TEchKshetra Info Solutions Private Limited 2021/22/23

About TEchKshetra Info Solutions Private Limited

Website

We work in diverse areas like software development, mobile app development, ERP solutions, SEO, social media marketing and digital marketing. TechKshetra Info Solutions is an ISO 9001-2015 certified software development firm with a corporate office in Bangalore and registered office at KEONICS IT Park Kalaburagi.

Activity on Internshala

Hiring since September 2018

11 opportunities posted

About The Internship

Selected intern’s day-to-day responsibilities include:

• Providing customers with IT support via desktop solutions, chat functions, emails, and calls
• Assisting customers with account setup and application installations
• Ensuring optimal application functionality by configuring networks
• Troubleshooting IT issues by asking customers targeted questions
• Providing customers with step-by-step guidance to resolve technical problems
• Following up on technical queries and providing prompt feedback
• Prioritizing customer queries and escalating serious technical issues to IT developers
• Documenting error reports and monitoring performance metrics
• Relaying application functionality feedback from customers to IT developers
• Compiling IT instruction manuals and useful IT support resources

Learn skills relevant for this internship on Internshala Trainings

Learn Git & Github

Who can apply

Only Those Candidates Can Apply Who

• are available for full time (in-office) internship
• can start the internship between 28th Jun’22 and 2nd Aug’22
• are available for duration of 3 months
• have relevant skills and interests

Number of openings

5