January 28, 2023

Rakuten Symphony is hiring freshers as Technical Intern Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below.

Job Responsibilities

Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together!

About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

For a better insight into the company profile, please visit the below-mentioned link


Job Description

We are looking for Freshers/College Grads/with 1-2 years experienced candidates with relevant skills & good grades in Computer Sciences or Information Technology for the Junior Engineer, SRE position.

Junior SRE is primarily responsible for monitoring, first-level support & basic troubleshooting of technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties.

Roles & Responsibilities

  • 24x7x365 Alarm Monitoring.
  • First Level Handling of Incident Management & Basic Troubleshooting.
  • Performing Daily & Shift-wise Health Checks.
  • Coordination & Follow-ups on RCA for Closure.
  • Timely Escalation over communication channels as per Urgency & Priority.
  • Reports & Handover on a Daily/shift Basis for Alarms & KPI’s.
  • Coordination for Maintenance/Replacement Work.
  • Proactive Participation during the ERT/Outages.
  • Coordinate with Product Business Units, and Support Office Teams to support the existing Production Environment.


  • Bachelor’s Degree in Computer Science or Information Technology or equivalent experience.
  • Fluent in managing operating systems, incident response, and VPN systems.
  • Good Understanding of SDLC.
  • A collaborator with demonstrated multitasking and time management skills.
  • Skilled at writing protocols and process analysis.
  • Passion for learning & analytical mindset with an eye for solving problems and continuous improvement.
  • Understanding of Linux, Kubernetes, Application Software and Enterprise Compute.
  • Good written and verbal communication.
  • Certification in ITIL, Linux & Kubernetes is advantageous but not mandatory.

· Willing to work night shifts on a rotation basis.

  • Ideally One to two years of experience is preferred.

Our commitment to you:

You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 28 countries and industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.

The scale of our capabilities and client engagements and the unique way we innovate, operate and deliver value will give you the opportunity to deepen your existing skills even as you help create the latest technology trends. You’ll have access to leading-edge technology.

Company Name Rakuten Symphony
Company website www.Rakuten Symphony.com
Job Role Technical Intern
Batch Any Graduate
Location India
Salary Best in Industry

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How to apply for this Recruitment Drive?

Location: India

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